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This policy outlines the shipping and delivery processes for items purchased from our shop. It is subject to the Terms of Use on our website
General Information
To ensure timely and accurate delivery, please provide complete and accurate address information when placing your order.
This includes the correct use of abbreviations, street numbers, apartment or building numbers, and route details if applicable.
We are not responsible for lost, misplaced, or misdelivered packages due to incorrect address information provided at the time of purchase.
Processing Time
Our standard processing time is typically 1 business day, but may extend to 2 business days during peak order periods.
This processing time is separate from the shipping duration, which begins once your order leaves our fulfillment center.
Shipping Time
FREE Shipping Available on All US Orders, 2-5 Business Days
International Shipping: 5-10 Business Days
You will receive an email with your tracking number. Once you receive your tracking number, you can use the “Track Your Order” option for assistance.
Delivery Claims
If your package is marked as delivered but you have not received it, please contact us within 10 days to file a claim.
We will assist you in working with the carrier to resolve the issue. Please note that claims can take up to 30 days to process, depending on the carrier.
Please be aware that the date of delivery for your order may vary due to carrier shipping practices, delivery location, the method of delivery and the total quantity of items ordered.
In addition, all orders are subject to product availability, your order may be delivered in separate shipments. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order